Terms & Conditions

Last updated: 2025

Service Agreement

By engaging EliteFixers, you agree to:

  • Provide accurate and complete information for service delivery
  • Communicate requests clearly and in a timely manner
  • Respect our team members and service partners
  • Pay agreed fees promptly upon service completion

Payment Terms

Payment arrangements:

  • Service quotes provided before work begins
  • Payment due upon successful completion
  • Additional costs for scope changes require prior approval
  • Accepted payment methods: Mobile Money, Bank Transfer, Cash

Service Standards

EliteFixers commits to:

  • Professional, courteous service at all times
  • Timely communication and updates
  • Quality assurance for all completed work
  • Confidential handling of all client matters

Limitation of Liability

Service limitations:

  • We coordinate services but do not guarantee third-party performance
  • Liability limited to fees paid for specific services
  • Force majeure events beyond our reasonable control excluded
  • Client responsible for providing accurate requirements

Refund Policy

Refund conditions:

  • Full refund if service cannot be delivered as agreed
  • Partial refund for services partially completed
  • No refund for completed services meeting specifications
  • Dispute resolution through direct communication preferred

Contact for Terms

Questions about these terms:

  • Email: elitefixers.services@gmail.com
  • Phone: +256 771 210855
  • WhatsApp: +256 754 774150