Terms & Conditions
Last updated: 2025
Service Agreement
By engaging EliteFixers, you agree to:
- Provide accurate and complete information for service delivery
- Communicate requests clearly and in a timely manner
- Respect our team members and service partners
- Pay agreed fees promptly upon service completion
Payment Terms
Payment arrangements:
- Service quotes provided before work begins
- Payment due upon successful completion
- Additional costs for scope changes require prior approval
- Accepted payment methods: Mobile Money, Bank Transfer, Cash
Service Standards
EliteFixers commits to:
- Professional, courteous service at all times
- Timely communication and updates
- Quality assurance for all completed work
- Confidential handling of all client matters
Limitation of Liability
Service limitations:
- We coordinate services but do not guarantee third-party performance
- Liability limited to fees paid for specific services
- Force majeure events beyond our reasonable control excluded
- Client responsible for providing accurate requirements
Refund Policy
Refund conditions:
- Full refund if service cannot be delivered as agreed
- Partial refund for services partially completed
- No refund for completed services meeting specifications
- Dispute resolution through direct communication preferred
Contact for Terms
Questions about these terms:
- Email: elitefixers.services@gmail.com
- Phone: +256 771 210855
- WhatsApp: +256 754 774150